COVID-19 (Coronavirus)

In response to COVID-19, the way we provide our service has changed but we are still here for you

All new attendances to our sexual health service will operate on an appointment-only basis. Walk-in clinics are postponed until further notice.

Please call us on 0300 123 1678 for more information or to book a telephone appointment. Lines are open 8am to 6pm Monday and Wednesday 8am to 5pm Tuesday, Thursday and Fridays. Patients will be triaged on the telephone and, if appropriate, a face-to-face appointment organised at the Clover Street Clinic in Chatham. Staff will wear full PPE and ask that anyone attending a face-to-face appointment wear a face covering if they are able to do so.

Please call your local pharmacy to check opening times before you visit as these might have changed recently.

Read our advice for patients attending Kent and Medway Sexual Health Service.

If you think you have an STI, it’s important to been seen quickly by a qualified professional. Don’t be embarrassed or ashamed, we are here to help you, and we really have seen it all before! Come and see us if you have any of these symptoms:

  • Greenish or yellowish vaginal discharge (a small amount of clear or white discharge is completely normal)
  • Unusual discharge from the penis
  • Strong vaginal smell
  • A very itchy or irritated vagina or penis
  • Itching or irritation inside the penis
  • Pain during sex
  • Pain when you have a wee
  • Small bumps, lumps or blisters around your vagina, penis or bottom.

If you don’t have any of the above symptoms but are still worried you may have an STI, you can also order an online testing kit from SH:24.

Order Free STI Testing Kit from SH:24

Koalas talk Chlamydia


For more information on STIs visit the NHS STI pages: NHS.UK STI information

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